1.
The type of loan for a mobile home.
2.
This department handles lender placed insurance.
3.
This department handles two party claim checks for damage to the property.
4.
This department handles charged off debts.
5.
This department handles loans designated as commercial or bridge loans.
6.
This department handles questions about bankruptcy.
7.
This department's main goal is to prevent foreclosure when homeowners are very far behind on payments.
8.
We need the homeowner to send in a ______ dispute in order to dispute anything.
9.
Homeowner's can send disputes via _____ or mail.
10.
A ____ dispute is when a customer denies
12.
Anytime we are notified of any fraud, we suspend our credit reporting for___ days
13.
If you do not pay your bills within ___ days from the due date, you are subject to a negative credit report.
14.
Homeowners cannot use _____ _____ for getting a credit report.
15.
A______ _____ fee is a fee charged by a lender to cover servicing-related expenses that were paid with servicer
17.
Partial lien releases can take up to _____ days.
18.
we can waive 1 late fee every rolling ___ months.
19.
These are fees that we believe we can be reimbursed for from a third party.
20.
Unlike a traditional mortgage, chattel accounts that are past due or consistently late have interest that is charged to those late payments, called ___ __ ___.
21.
Chattel loans are Simple interest loans where the interest rates are calculated daily based on the amount of days since the last payment.
22.
If you don't pay your chattel loan off before it matures, then you could be left having to pay a ____ ____.
23.
If the caller asks to settle the account for a lesser amount than what is due, you would need to transfer them to the Chattel team for Chattel _____ _____ _____.
24.
Days The timeframe for a response from rolinquiries@newrez.com is 1-2 _____ ____.
