1.
Explain the diagnosis with ... so everyone present understands the condition as best as possible
2.
Use ... to make sure the patient feels heard and all questions are answered satisfactorily
3.
When speaking to the family adopt positive ... to encourage questions and create a safe environment
4.
Speak to the family with ... to show your understanding of the emotional impact
5.
Describe asthma and it's management with ... to encourage adherence to and correct use of medication
6.
Avoid using a patronising ... when explaining the condition/medication to the child
