1.
A guest was double charged at Bobby’s Burgers
2.
A guest was charged a no-show fee for a hotel
3.
A guest can’t find their favorite slot machine
4.
Guest inquiring about upcoming event times/details
5.
Guest didn’t pick up gift on time
6.
Created new PC account then had an old acct pop up
7.
Guest attempted to print out a gift card but claims no paper printed out
11.
IT asks for a test account card to be printed
13.
Guest requesting a comp/play
15.
Internal phone number lookup
16.
Please remember to put your ___ ________ in as single days instead of date ranges
17.
Earn 90 points or above to become a _______ ____ ___
18.
__ ____ _______ can be called in, or you can use the form located on the home page in the quick links section
19.
The _________ is an interactive property map located in quick links
20.
Use the Momentum ____________ quick link to access a list of additional off-property discounts and benefits for Momentum members
21.
The Momentum | Rewards & Loyalty Program | quick link will take you to a listing of all Momentum ________ offered to card holders, organized by tier
22.
PEA's cannot be used for ___ ________ ____
23.
Current __________ schedule can be located in Daily Information
24.
The __ _____________ quick link contains information like jeans days, eagleview parking dates, and other relevant employee communications
