1.
Refers to the levels of management in any organisation, from the highest to the lowers.
2.
Is the structure in an organisation which allows instructions to be passed down from senior management to lower levels of management.
3.
Is the number of subordinates working directly under a manager.
4.
Are senior managers who lead a particular department or division of a business
5.
Have direct responsibility for people below them in the hierarchy of an organisation
6.
Are junior managers who have direct control over the employees below them in the organisational structure
7.
are specialist who provide support, information and assistance to line managers.
8.
Means giving a subordinate the authority to perform particular tasks.
9.
are the different approaches to dealing with people and making decisions when in position of authorities, autocratic, democratic or laissez-faire.
10.
Is where the managers expect to be in charge of the business and to have their orders followed.
11.
Gets the other employees involved in the decision making process
12.
makes the broad objectives of the business know to employees but then they are left to make their own decisions and organise their own work.
13.
is a group of employees who have joined together to ensure their interest are protected.
14.
is when all employees must be a member of the same trade union
