1.
A UPS label requires _________ _________ to be created.
2.
UPS labels should be created in possible __________ situations.
3.
If Proctor is sending a check back to the homeowner, we would choose _______ _ _________.
4.
Box 1 - Where is this shipment going/coming from? - What should you click?
5.
Box 2 - Where is this shipment coming from/going to? - What should be listed under "Contact"?
6.
Box 3 - What are you shipping? - What is the correct Packaging Type?
7.
Box 4 - How would you like to ship? - Which service should you always choose first for an outgoing shipment from Proctor to the homeowner?
8.
Box 4 - How would you like to ship? - Under additional services, we can choose Deliver Without Signature and ____ ______ __________.
9.
Box 5 - Would you like to add reference numbers to this shipment? - The bank name goes under _______ _____.
10.
Box 5 - Would you like to add reference numbers to this shipment? - What goes under Reference?
11.
Box 5 - Would you like to add reference numbers to this shipment? - What type of label are we requesting?
12.
Box 6 - How would you like to pay? - What account is paying for this shipment?
13.
If the borrower has to send their check in to Proctor, we are choosing _______ _ _______.
14.
Box 3 - What are you returning? - What phrase goes into Merchandise Description?
15.
Box 4 - How would you like to return? - What option are you choosing for Label Delivery Method?
16.
On the confirmation page, what should you copy for later use?
17.
When uploading a label to send the check back to the borrower, what Document Type do you choose?
18.
When uploading a label that the borrower is using to send a check to proctor, what Document Type do you choose?
19.
In addition to Communication History notes, where else would you put the tracking # for a label we are using to send the check to the borrower?
