1.
When a person passes away, they are ________.
2.
A document proving that a borrower has passed away
3.
To be able to handle the claim on behalf of the deceased borrower, a caller will need to submit _______ __________ proving they have taken ownership of the borrower's home.
4.
An executor of estate (EOE) will not be able to be named on any checks issued by the mortgage company unless they contact customer service to be added as a ________ __ _______.
5.
A court document that can replace an adjuster's report.
6.
The only state where a public adjuster has the first lien position over the mortgage company, meaning Loss Drafts has to release the public adjuster's funds before funds for repairs.
7.
If we are accepting a contractor's proposal in place of an adjuster's report, we need an ________ _______ confirming that the claim payments were based on that proposal.
8.
This investor has a monitored threshold of $10,000.
9.
This loan type has a monitored threshold of $20,000.
10.
BOA and USDA loans determine the status of the loan based on _______ __ __________.
11.
USDA requires this document stating that the homeowner will be using the claim funds to repair the home.
12.
The longer of the two claim processes.
13.
The shorter of the two claim processes.
14.
What do we need to order before we can release additional funds after the initial draw?
15.
What legal status indicates a claim will automatically be monitored delinquent?
16.
When an claim event effects a large area of homes, the insurance company will issue _______ payments to tide homeowners over until they can send adjusters out to survey the damages.
17.
This is a digital version of a check that can be emailed in to Loss Drafts as long as the claim is Stamp & Go.
18.
When the entire structure of a home is lost in a claim event.
19.
If a borrower chooses to not use the existing foundation of the home when they are rebuilding, we will ask for _________.
20.
When a borrower submits paid receipts for out-of-pocket costs for the claim, management may approve a ___________ draw.
21.
If a borrower decides to do self-repairs, in addition to a self-repair letter, we will ask for a _________ ______ for the initial draw. This can also be sent in if the initial draw is not enough for a contractor to start the work.
22.
If a borrower has tried to deposit the claim check without our endorsement, the bank will be able to issue a _______ ______ of the check which must be physically mailed in to Loss Drafts for processing.
23.
When a borrower advises they would like to use the claim funds to pay off their loan, we will ask for a letter of intent and a _________ _______. This document may also be on file when a processor needs to request an overage draw.
24.
When a borrower advises they need to have a check reissued, we have to request a _____ ___.
25.
A check can only be reissued if the check status is ________.
26.
These can be found in the Communication History tab of the Module.
