1.
transfer physical home disaster loans here
2.
transfer type for the CESC
3.
ETRAN subsystem used to update mailing addresses, emails, and phone numbers
4.
most transfers to the CESC will go here
5.
timeframe for docs uploaded to mySBA to be reviewed and processed
6.
number of business days it takes for a payment to post
7.
this email should only be provided to borrowers needing their LCDs
9.
check this for new guidance before the script
10.
the principal amount plus total accrued interest, you should add 3-5 days of interest to this
11.
refer to this document to ensure you are complete and accurate on all calls
12.
refer caller's here who suspect ID theft
13.
don't refer to treasury based of of this comment
14.
refer caller's here requesting additional funding
16.
click here after saving your chrons note to ensure it saved
17.
we are no longer referring here for payments
18.
ex. Suspected EIDL Fraud (never discussed with BO)
19.
funds begin accruing interest from this date
20.
required for all meetings and trainings
21.
payments apply here first...
22.
all our call related questions go in this chat
23.
we should always advise borrowers of their repayment info and if they are....
24.
"Sometimes I’ll start a sentence, and I don’t even know where it’s going. I just hope I find it along the way.”
25.
maximum time you can place a caller on hold without checking in
26.
next most populated state by Team 14 members
