1.
Diagram tool used to identify root cause, usually resembling a fish
2.
(cause) The fundamental reason for the occurrence of a problem
3.
H-D#1 principle to focus on impact, not process, and hold yourself accountable to outcomes
4.
H-D#1 principle to pursue the simplest path to each outcome
5.
H-D#1 principle to focus our efforts against a short list of meaningful opportunities that build desirability
6.
(event) A formalized activity of a pre-determined time during which a cross-functional team designs and implements improvements to a defined process or work area
7.
H-D#1 principle that is our operating model to accelerate, innovate, and thrive in a rapidly changing environment
8.
H-D#1 principle where FHPC (fair, honest, positive and creative) is our moral compass. Be competitive, resilient, passionate and hungry to win
9.
H-D#1 principle that allows to communicate with purpose, structure, facts and inspiration
10.
deviation from a standard
