1.
Go the extra mile to create "wow" moments
2.
Raise your _____ and use all the support available to you
3.
Do the work so your customers won't have to
4.
Ask _____ questions to understand customer needs
5.
Be a good listener, show _____, and adjust your tone based on how the customer feels
6.
Make every AT&T customer an AT&T _____
7.
Be yourself and be honest with our customers
8.
Create ways to recognize and reward customers for their _____
9.
Ask thoughtful questions to understand customer needs
10.
Build confidence and _____ with customers
