1.
Program Denial if PM is not appropriate for or level of care
2.
You can reschedule this non attendance discharge IF insurance has been updated and is now a verified, active, treatable policy.
3.
We can verify the billable (treatable) policy however, it is not considered primary and we are unable to verify the primary policy.
4.
If a PM " completes warming" how many total days of automated warming messages will they have received?
5.
Only Program Offered for Iowa OUD
6.
Treatability Tool used to match a PMs to all programs they are treatable for
7.
If an AUD is PM is rejected for HLOC and chooses not to attend another program, we can reschedule with HLOC completion if they have been some for how many days?
8.
What must a TC verify before changing a Mental Health treatment preference, since every program family is not offered in every state?
9.
What Illinois partner provides temporary medication support while a PM waits for Affect’s medical appointment?
10.
Which partner appears first in the Help Hub’s curated Mental Health resources and uses Affect’s direct referral link?
11.
When a PM says they are available “anytime,” what scheduling detail must the TC gather before documenting their availability?
12.
Which survey do we complete for a recently discharged PM returning to Affect?
13.
What platform only refreshes engagement status twice daily, meaning an outdated disengagement note may simply need to be documented and closed
14.
Who should be tagged in the PM Note when a potential member expresses hesitation about attending groups?
