1.
Verifying a customer's identity before completing a transaction.
2.
Taking out funds from an account.
3.
The amount of money available for a customer to use.
4.
Keeping customer information private and secure.
5.
A written way to pay money to someone.
6.
A customer deposits money into this type of account for everyday transactions.(main account)
7.
A ____ deposit is money added to an account directly.
8.
The first step in providing excellent customer service is to _____ the customer.
9.
The act of putting money into an account.
10.
Government-issued proof of identity such as a driver's license.
11.
Currency handled by tellers daily.
12.
A device used to count large amounts of cash quickly.
13.
Being intentional and working carefully helps prevent these.
14.
Suspicious activities and transactions within an account.
15.
Protection against money laundering and financial crime.
16.
The area where tellers keep assigned cash during the workday.
17.
Government reporting tool used for cash transactions with 10k+.
18.
Maintaining drawer limits helps prevent a ______.
20.
Always lock your ______ before walking away.
21.
Currency from different countries.
22.
A card clients have them to build credit and make more secure purchases.
23.
Funds added to an account automatically.
24.
Transaction posted towards something to pay onto.
25.
Filed and submitted when there is suspicious activity on an account.
26.
______ check is a check that is federally printed out. The funds are treated as cash.
27.
Scores submitted from client surveys to a branch and their employee.
28.
Your go-to if you run into any confusion.
29.
Conversational cues used to persuade a client towards a solution.
30.
Submitted when you get a client over to the bankers desk for a solution.
31.
Created when a client needs to speak or meet with a banker.
32.
Any type of activity made on an account.
33.
Where employees go to check on any activity they need to complete.
