1.
Which distribution Center is # 79 in SE?
2.
What is it called when a customer doesn't want their items opened before delivery?
3.
How long before a delivery do we send a red alert?
4.
What DDR do we file if the customer says the floor was scuffed during delivery?
5.
What's the most common way to communicate with the delivery staff?
6.
What's the name of the manufacturer that makes mattress protectors BEDG
7.
What does NAH stand for?
8.
How many days does a customer have to request a reselect on a foundation?
10.
How long do they have to report delivery problems
11.
Who is the only person from Survey named as a Kids Subject Matter Expert (first name)?
12.
What is delivery type S?
13.
On a flip order, if there is an A at the end of the order #, where was the order written?
14.
What's the fabric that lines the bottom of a sofa called?
15.
What piece do slats usually come with?
16.
Which distribution Center is # 99 in Texas?
17.
How long are you allowed to have a customer on hold?
18.
What is not eligible for a Do Not Strip?
19.
On original order # 41772156, how many exchanges did they have for the dresser as of 1/29/26?
20.
The customer wanted a red sofa. The order is written for a red sofa. We delivered a blue sofa. What is that called?
21.
What button do you click in CAM to send a picture request?
22.
Where do you verify color options for an item?
23.
What distribution Center has the address 1475 Airport Road?
24.
In switchboard, what option do you click to get contact info for claims?
25.
where can you find a service tech phone #?
