Introduction to Professional Communication

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1.
___________listening is listening for pleasure
2.
___________listening is listening with the intentions to understand but becoming distracted
3.
___________listening is paying close attention to what is being said in order to fully understand
4.
___________listening is when the listener hears the words, but chooses not to acknowledge them
5.
___________listening is listening used to enhance, participate, and understand someone
6.
___________listening is listening when the listener pretends to be listening
7.
planning, pricing, promoting, selling and distributing goods or services
8.
a paid communication to influence options
9.
establisting and maintaining a relationship between an organization and the public
10.
___________listening is listening to only the message and not paying attention to the feelings