Ch 7 Practice

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1.
The ability to affect the thoughts, feelings, or behaviors of another person is called __________.
2.
When you use words or messages to persuade someone, that is an example of __________ influence.
3.
Using posture, gestures, eye contact, or proxemics to assert control or persuade is known as __________.
4.
A person's __________ refers to the range or amount of influence they have or can exert over others.
5.
When people use power in a way that is perceived as fair and just, the influence is said to have __________ legitimacy.
6.
Comes from having unique knowledge or skills that others value.
7.
When someone uses influence with the aim of helping others or reaching a mutually beneficial goal, this is __________.
8.
Influence based on the likelihood of reward or punishment is called __________ power.
9.
Power arises from another's admiration, liking, or respect.
10.
Influence that relies on norms, shared values, or group identity is known as __________ influence.
11.
The use of persuasive messages that appeal to emotions, logic, or credibility is part of __________ strategies.
12.
A __________ is an attempt by one person to get another to do something they otherwise might not do.
13.
Influence that happens through subtle, nonconscious cues (say, mimicry) is called __________ influence.
14.
When a leader motivates followers by inspiring vision and values, this is called __________ leadership.
15.
The expectation that people will return favors and kindness is known as the norm of __________.
16.
When individuals change behavior due to direct social pressure, this is called __________.
17.
Attempts to resist the influence of others is referred to as __________.
18.
__________ messages rely on logical reasoning and factual evidence to persuade.
19.
__________ messages appeal to emotions in order to persuade.
20.
Influence attempts that focus on building relationships and trust use __________ strategies.
21.
When influence is exerted through threats or punishment, this is an example of __________ tactics.
22.
__________ refers to the ability to set the agenda in a conversation or interaction.
23.
principle that people tend to follow others who are similar to them is known as __________ influence.
24.
When influence attempts are open and directly stated, this is called __________ influence.