Unit 107

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1.
How to make a booking by voice from another location-
2.
How to make a booking whilst visiting-
3.
How to make a booking to MJ's by messaging-
4.
A modern way of making a booking-
5.
Customers use this to make a booking at MJ's-
6.
Offer money as payment-
7.
When booking, customer information needed-
8.
Should be on a bill so we know when purchased-
9.
This person deals with group bookings-
10.
Follow these booking procedures as the 6th step of a phone booking-
11.
We have to have a booking system because of this requirement-
12.
Dealing with payments, transactions and sales are...-
13.
An analysis from the billing system-
14.
On a bill, the date of this should be on it-
15.
A piece of Information which should be on a customer's bill-
16.
On a bill, details and prices on it if they are...-
17.
and they are...-
18.
A type of voucher used for this specific industry-
19.
An outdated type of payment-
20.
A card which allows the customer to pay with money they have currently have in their bank account-
21.
A card which allow customer to pay for goods on credit. Interest is charged if the bill is not paid in full each month-
22.
This could be wrong on the bill-
23.
If customers forget their pin, ask for an alternative method-
24.
Something given as a gift-
25.
Check the cash for this reason, notes may be...-
26.
This could fail when taking a payment-
27.
Carefully listen when customers are making any... as the 5th stage of a phone call-
28.
A birthday may be a special one of these-
29.
Requirements that includes allergies, vegans and diabetics-
30.
Date, name of host, number of guests are all required pieces of...-