1.
How to make a booking by voice from another location- ...........................
2.
How to make a booking whilst visiting- ...........................
3.
How to make a booking to MJ's by sending an ...........................
4.
A modern way of making a booking- ...........................
5.
Customers use this old method make a booking at MJ's-...........................
6.
Offer money as payment- ...........................
7.
When booking, customer information needed- ...........................
8.
Should be on a bill so we know when purchased- ...........................
9.
This person deals with group bookings- ...........................
10.
Follow these booking procedures as the 6th step of a phone booking- ...........................
11.
We have to have a booking system because of this requirement- ...........................
12.
Dealing with payments, transactions and sales are ...........................
13.
An analysis from the billing system- ...........................
14.
On a bill, the date of this should be on it- ...........................
15.
A piece of Information which should be on a customer's bill- ...........................
16.
On a bill, details and prices on it if they are ...........................
17.
and they are ...........................
18.
A type of voucher used for this specific industry- ...........................
19.
An outdated type of payment- ...........................
20.
A card which allows the customer to pay with money they have currently have in their bank account- ...........................
21.
A card which allow customer to pay for goods with money they borrow. Interest is charged if the bill is not paid in full each month- ...........................
22.
This could be wrong on the bill- ...........................
23.
If customers forget their pin, ask for an alternative method of ...........................
24.
Something given as a gift- ...........................
25.
Check the cash for this reason, notes may be ...........................
26.
This could fail when taking a payment- ...........................
27.
Carefully listen when customers are making any ........................... as the 5th stage of a phone call-
28.
A birthday may be a special one of these- ...........................
29.
........................... Requirements that includes allergies, vegans and diabetics.
30.
Date, name of host, number of guests are all required pieces of ...........................
