Email Etiquette

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1.
Every email must have a clear ________ — why am I writing this?
2.
The ________ defines what you want the reader to do or know after reading.
3.
Emails must be written with ________, keeping language simple and structured.
4.
Always specify the ________ — by when should the action be completed?
5.
State the ________ — who needs to act and who is accountable?
6.
Highlight the ________ — what happens if the action is not taken?
7.
Keep the right ________: professional, respectful, collaborative.
8.
A strong email has a clear ________: subject, opening, body, CTA, closing.