Chapter 13 Review - Conflict and Negotiation

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1.
Conflict is encouraged to prevent group from becoming stale.
2.
Third category of conflict.
3.
Conflict occurring within a group or team.
4.
Stage 1 of the conflict process.
5.
Second conflict-handling intention.
6.
Stage 3 of the conflict process
7.
Process that occurs when two or more parties decide how to allocate scarce resources.
8.
Considered the Bargaining Zone in Negotiation.
9.
Bargaining style for a win-win solution.
10.
The amount of steps in the negotiation process.
11.
Stage five of the conflict process
12.
Conflict between two people.