1.
The exchange of information, thoughts, ideas, & feelings
2.
Spoken words & written words or symbols
3.
Includes facial expressions, gestures, & body language
4.
The person conveying information, thoughts, or ideas
5.
Response to the message from the receiver to the sender
6.
Information, ideas, or thoughts being conveyed
7.
The person receiving a message from a sender
8.
paying attention & making an effort to understand what the other person is saying
9.
You should ask for __________ if you do not understand the message that is being conveyed
10.
Example of nonverbal feedback
11.
You should avoid this when a speaker is conveying a message
12.
You should show __________ and _________ for what a speaker says
13.
These are caused by prejudices, attitudes, & personalities
14.
This is an example of nonverbal communication
16.
Issues that make communication more difficult
17.
Loss of the ability to speak
18.
Differences in beliefs & practices regarding healthcare
19.
A message must be __________.
20.
Listening requires __________.
21.
The receiver must be able to __________ a message
22.
__________ communication ensures that a message is understood.
23.
These should be avoided to prevent psychological barriers.
