1.
What do you click on in Transaction history to find out if the check is single or bulk
2.
What means that there are multiple policies paid on a check
3.
This is when a homeowners switches insurance policies before the first one expires.
4.
What email would we have someone send their policy documents to if they can send it while on the phone?
5.
What website can a caller upload a policy document to?
6.
We can take a verbal on what type of hazard policy?
7.
What type of payment will arrive in 7-10 business days?
8.
What type of payment will arrive in 3-5 business days?
9.
What type of payment will arrive in 1-3 business days?
10.
When a check is showing ______, that means it's been cashed
11.
What type of payment can we make the same day?
12.
What carrier do we use for any expedited payments?
13.
This means the check has been stopped by us.
14.
List of the policies and account info that was on a check
15.
What do we need to request if a carrier/agent isn't in the system and needs a payment sent to them?
16.
We will request if there was an error in the payment sent and it has NOT cashed yet
17.
We will request if there was an error in the payment sent and it has cashed
