911 Customer Service

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1.
customer
2.
service
3.
empathy
4.
reputation
5.
credibility
6.
termination
7.
lawsuit
8.
quality
9.
taking
10.
control
11.
responding
12.
honesty
13.
catch
14.
cold
15.
calmness
16.
improvement
17.
helper
18.
think
19.
listen
20.
repercussions