1.
Which tab would you need to go to on a Kraken account to set up a direct debit?
2.
How often does OFGEM require us to review a customer's payment adequacy?
3.
What is the longest we can spread a repayment plan?
4.
A repayment plant must include debt and what other element?
5.
What payment method do we prefer and always promote to our customers?
6.
What kind of direct debit do we set up for a customer that wants us to charge their card with their usage?
7.
What type of direct debit do we set up for a customer that wants their payments to stay the same?
8.
What button in Kraken do we press to process a refund?
9.
What does the D stand for in DCA?
10.
What does the C stand for in DCA?
11.
What does the A stand for in DCA?
