1.
Every member should be ____ with a smile and eye contact
2.
members should feel respected by us making
3.
associates should always ___ a member with their ID
4.
Associates should always verify their ___ as well as their ID
5.
always ensure you have done an accurate ____ before you print a receipt
6.
before a member leaves we should give a _____ thank you
7.
Its important for us to have ____ communication with members
8.
we should be asking ____ to members
9.
making eye contact, nodding your head, etc. are all examples of keeping good ____
10.
if a member has waited a while- always _____ the wait/patience
11.
We are always on the hunt to ____ our members about our products and services
12.
The goal is to create a ____ for the member when they leave
13.
connect 4 more is about going beyond the ____ need
14.
____ checks allow 1500 avail. if their an existing member
15.
we do not accept these type of insurance checks
16.
___ do not get any of their check funds released the same day
17.
New members will receive ____ $5525 the next business day of deposit
18.
____ a member who has been with us for >30 days
19.
we cannot accept checks with incorrect dates because they are ____
20.
____ are only accepted when used for a loan payment
