1.
If a nurse/rph calls in to give a verbal rx for a patient, who can handle this request?
2.
Any test claim questions for Evrs can be answered best by who?
3.
Any test claim questions for Emfl can be answered best by who?
4.
The full address must be stated at least this many times on a scheduling call.
5.
If the front screen states we are billing primary for denial we need to look at what insurance plan before scheduling?
6.
When we are billing primary for denial we should utilize this to help schedule the order.
7.
The extension 219332 is for what team?
8.
This Neuro therapy can only by scheduled by certain Neuro team members.
9.
Emfl patients that need to be consented should be warm transferred here.
10.
The Spinraza Program Lead.
11.
Another word for the supplies a patient may need.
12.
This is needed when a patient is going on vacation and needs an extra shipment.
13.
This must be done on every call before discussing any information.
14.
Same day delivery service.
15.
We call to do this for new patients.
