1.
What screen should you use if customer is requesting to close the account
2.
What is the screen name to maintain account processing type indicator
3.
What is the screen name to maintain account hold codes
4.
What type of card has a credit limit of $5k or greater
5.
What screen would you use to cancel a card request
6.
What is the screen name for the first step of the lost/stolen/never received card request process
7.
What screen would you use to request a replacement card
8.
What screen would I navigate to if the customer is requesting an account closure letter
9.
This status does not effect card usage
10.
Status may be changed/new card may be issued by Leadership if status was added within the last 6 months
11.
Credit limit less than $5k
12.
What are the two types of accounts that can be considered eligible for reinstatement
