1.
A communication framework that aims to reduce patients’ fear and anxiety while increasing comfort
2.
Provide information so patients understand what’s happening and what to expect
3.
To express or convey information
4.
Reduce patient anxiety by providing comfort and building confidence
5.
Demonstrating competence, respectful and ethical behavior
6.
Great catch is when a situation that can potentially cause an event but was corrected before it ______ the patient
7.
Covered accesses is one of the organization’s _____ events
8.
Administering this vaccine within 30 days of monthly labs can result in a false positive
