1.
Efficiency of patient progression through care processes.
2.
Excess number of patients through the ER from arrival to discharge/admission.
3.
Structured communication tool (situation, background, assessment, recommendation).
4.
Process of prioritizing patients based on severity of condition.
5.
Level of patient illness or urgency of care needed.
6.
Interventions started by nurses before provider evaluation.
7.
Patient’s perception of quality of care and experience.
8.
Time from patient arrival to first provider contact.
9.
Ongoing efforts to improve healthcare processes and outcomes.
10.
Prevention of harm and reduction of risk during healthcare delivery.
