1.
the amount and the value of goods and services produced from set amounts of resources
2.
the process of creating, communicating, delivering, and exchanging offerings that have value for customers
3.
the day to day activities required for continued business functioning
4.
the usage of outside organizations to perform one or more of the primary business activities
5.
______resources people who work to produce goods or services
6.
an integrated technology that assists with an organization's information management needs (find the 3 letter abbreviation)
7.
a human resources management activity that involves recruiting, interviewing, and hiring
8.
polite behavior; good manners
9.
_______service activities and benefits provided by a business to its customers to create good will and customer satisfaction
10.
the process or activity of producing goods and services
