CSRs Procedures

Edit Answers
PKULANGUAGESUCAIJYMMCSTDFBHUIUJL ZYWUXXHALHYIHXLUPUGHRZVXHSERFERI HSREDRO-YMIPASSWORD-ACCOUNTBTKZP YLGWHWNEZDC-OMIIXECNATSID-GNOLHM LUEUYXLLYIUWTP-GMIMTPZZ-QDWS-MRW NEW-ORDERVERIFYCGMZRREFSNARTQTIL KDOVUPHWHGSYSTEM-ISSUESHOLDSHXYW SKDEWYIY-QVYNOISSES-GNINIART-TAA NSNLOHXCORAXFSBBYFENJDISCONNECTR OFIAZMQPPICK-UPPGUDSDWRYEPMT-NMM IMWNDCA-ON-ELBALIAVAIDEGAGAJOOZ- TA-ONKAMVHJFTPBSPU-QNTSBHMICUT-T ANRIXRSMYGIODSOZEUAS-HETYIXDTTXR TUETEEEVS-MCNRVXFFTQAILK-AMR-UPA OATAEFLTZZDILPS-UVUE-RLAFUJIOBYN NLENNSUNLHXNVRGDVIOLMDESTWMNF-NS R-RRLNDECZHIVCB-DQ-QE-REUMIK-RWF ADPEEAEIUESMBQLGMYLNEPTAKONHTEOE WIRTVRHLSHDBNMRRLRAMTACFUV-SHTNR AAENATCCTFDTMKJW-HIFIRS-HGBEEE-J YLTIS-S-OAVYNA-THBDBNTOQQBKTORRW --NRZDETMVJYCEFFKK-DGYKSJVMOFPEL FOIQVLRCEAHDFRITGQOJR-PHRAQNFRFJ RUBTBOPERILBWBMLDYTWUDIUODE-IESZ OTZQRCGR-LVSP-CWCFUMJITO-PNRCTNU MESOLC-ICAOGXNZRG-AUGALKRCDEENAV -MXQBHCDOBJACOUZBZPAGLUKYRWMZIRO DLRDCBCKDLZTVMHSHCQIT-SWCMMOF-TI EVJPLYVLEECQPAEHDMGYVONNBDITZTKD STNUOCCA-DENOISSIMOCAUOZUTTSMEEE KHSJEO-KDB-POHHNYNHKOTCWKDOUWGEQ QJOKLWMFNVZVZYMOBFSQJBPEINICHRSD
1.
AVAILABLE
2.
AT-TRAINING-SESSION
3.
AVAILABLE-NO-ACD
4.
AWAY-FROM-DESK
5.
IN-A-MEETING
6.
ON-BREAK
7.
SYSTEM-ISSUES
8.
OUT-OF-THEOFFICE
9.
TRANSFER
10.
PICK-UP
11.
HOLD
12.
MUTE
13.
DISCONNECT
14.
CONSULT
15.
COLD-TRANSFER
16.
WARM-TRANSFER
17.
TRANSFER-NOW
18.
RESELLER
19.
VIP-CLIENT
20.
DIRECT-CLIENT
21.
PASSWORD-ACCOUNT
22.
COMISSIONED-ACCOUNT
23.
NOTATIONS
24.
TAGS
25.
CUSTOMER-NOTES
26.
THIRD-PARTY-DIAL-OUT
27.
AUTO-DIAL-OUT
28.
MANUAL-DIAL-OUT
29.
NEW-ORDER
30.
MY-ORDERS
31.
INTERPRETER-WINDOW
32.
VOID
33.
VERIFY
34.
SAVE
35.
CLOSE
36.
REFRESH
37.
CUSTOMER-CODE
38.
LANGUAGE
39.
LONG-DISTANCE
40.
INTERNATIONAL
41.
GET-INTERPRETER-BUTTON
42.
PRESCHEDULES